Contact Us

We are here to help. If you have a question about your order, a product, or anything else, please get in touch with our support team and we will be happy to assist you.

Email Support

Email: support@vicansora.com

We aim to respond to all inquiries within 1–2 business days.

What to Include in Your Message

To help us resolve your inquiry as quickly as possible, please include the following details when you contact us:

• Your full name and the email address used at checkout
• Your order number
• A clear description of your question or issue
• Clear photos of the item, if your inquiry relates to a damaged or incorrect product

Business Mailing Address

VICANSO LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Important: This is our registered business mailing address only. It is not a retail storefront and does not accept customer visits, returned merchandise, or package deliveries of any kind. If you need to return an item or have an issue with your order, you must contact our support team at support@vicansora.com before taking any action. Unauthorized returns sent to this address will not be accepted or processed.