This Payment Policy outlines how Vicansora, operated by VICANSO LLC, manages pricing, payment processing, and related matters. By placing an order on our website, you agree to the terms described below.
Currency
All prices displayed on our website, including product prices, shipping charges, and any applicable fees, are listed and charged in United States Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may apply a currency conversion fee. Vicansora is not responsible for any such fees.
Accepted Payment Methods
We accept the payment methods displayed at checkout at the time of your purchase. Available payment options may vary by location and are subject to change. If a payment method is not shown during checkout, it is not currently accepted for your order.
Secure Payment Processing
All transactions on our website are processed by trusted third-party payment providers that use industry-standard encryption and security measures to protect your financial data. Vicansora does not directly collect, store, or have access to your full card number or sensitive payment details. Your information is handled securely within the payment provider’s own environment.
Order Authorization & Confirmation
Your order is confirmed only after your payment has been successfully authorized by your payment provider. When you submit your order, a temporary authorization hold may be placed on your account during verification. This is a standard process and does not represent a final charge until authorization is complete.
Vicansora reserves the right to conduct fraud screening on any order. If additional verification is required, we may contact you before proceeding. Orders that cannot be verified may be cancelled.
Declined & Failed Payments
If your payment is declined or fails for any reason, your order will not be processed and no charge will be made to your account. Common causes include insufficient funds, expired card details, or a restriction applied by your card issuer. Please review your payment information and contact your bank if the issue continues.
Billing Information
You are responsible for providing accurate and complete billing information at checkout. Incorrect billing details may result in payment failure, order delays, or cancellation. Vicansora is not liable for any issues caused by inaccurate billing information entered by the customer.
Refunds
When a refund is approved in accordance with our policies, it will be issued to the original payment method used at checkout. Refunds cannot be redirected to a different account or payment method. Once a refund has been initiated on our end, please allow up to 10 business days for the amount to appear in your account. Actual processing times depend on your payment provider or financial institution and are outside our control.
Billing Questions
If you have any questions about a charge, authorization hold, or refund on your account, please contact our support team at support@vicansora.com. We aim to respond to all inquiries within 1–2 business days.